Privacy Policy

Information we collect

We may collect personal information when you:

• Place an order
• Join our VIP list or newsletter
• Contact us with an enquiry
• Browse our website

The information we collect may include:

• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Order history
• Website usage information such as browser type, device information, pages visited and cookies.

How we use your information

We use your information to:

• Process and fulfil your orders
• Deliver your purchases
• Respond to your enquiries
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Send marketing emails where you have chosen to receive them

We will only send marketing communications if you have opted in or where otherwise permitted by Australian law. You can unsubscribe at any time.

Payment processing

Payments are processed securely through trusted third-party payment providers such as Stripe.

Tiny Notes does not store or have access to your full credit or debit card details.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand website performance and help us improve our services.

You can control or disable cookies through your browser settings, although some website features may not function correctly.

Third-party services

We work with trusted service providers who assist us in operating our business, including providers for:

• Website hosting
• Payment processing
• Email communications
• Website analytics
• Order fulfilment and shipping

These providers only receive the information necessary to perform their services on our behalf.

Protecting Your Information

We take reasonable steps to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure using appropriate technical and organisational security measures.

While no online system can guarantee absolute security, we continually work to protect the information you share with us.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.

Where required by law, we will respond within a reasonable timeframe.

Marketing Communications

If you subscribe to our newsletter or VIP list, we may occasionally send updates about new products, special offers and news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Children's Privacy

Our products are designed for parents and caregivers. We do not knowingly collect personal information directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. Any updates will be published on this page with the revised "Last updated" date.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: hello@tinynotes.com.au.

Australian Privacy

Tiny Notes is based in Sydney, New South Wales, Australia.

We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws and regulations.